First user survey results

We recently conducted our first-ever user survey, to find out what our users had to say about our LawFlow e-discovery system. We are very pleased to have received such positive feedback from our users. Comments include:

  • “I find Lawflow easy to use, but particularly appreciate the excellent service and assistance when I have a question/issue.”
  • “It is very intuitive to use.”
  • “Overall, a great tool. It is especially good that it is created to reflect the High Court Rules and documents remain in NZ based servers.”
  • “Very useful tool.”
  • “Excellent system and very responsible support system. Have recommended it to others.”
  • “Very good, great support and does its job.”
  • “Good software.”
  • “Its a great time saving tool.”
  • “Software works well. Useful when working in a group.”

We also asked how LawFlow compared to other e-discovery systems. Many of our users have tried other systems (particularly Summation) but found them complicated, expensive and hard to use. Here’s how our users compared LawFlow to other systems:

  • “It is proving to be much better than Summation.”
  • “Really good, a lot more user friendly.”
  • “Much more user friendly.”
  • “Service is much better.”
  • “Much less cumbersome and easily imported documents.”
  • “Incredibly easier to use.”

We also received a number of great ideas for new/improved features. We really value that feedback as we continue to improve and extend LawFlow.

Thank you to everyone who participated in the survey. If you have any comments, ideas, feedback or questions, please contact us.