Support overview

We pride ourselves on delivering great customer support to make managing your discovery with LawFlow as easy as possible. Because we are based in New Zealand, we understand the local environment and requirements. And because we designed and developed LawFlow, we know the system inside out.

Free support

We offer free support to our customers. This includes email support and access to online resources.

If you have any question about using the system, or would like some technical assistance, email us in the first instance at Please include clear details of the issue/request, including screenshots if possible.

Online help

LawFlow includes online help. You can access this from within a LawFlow project via the help icon at the top-right of most screens.

Tips and tricks

We also publish tips, how-to’s, and other information on our blog.