May 2018 update

An interim update include some new features, improvements and fixes:

New features

  • The built-in redaction tool now provides an option to increase the size of text on a redaction.
  • Various custom list columns are now optional, and can be configured via List Settings.
  • Option to clear production numbers when unlocking a discovery list.


  • Easier way to re-order a custom list using manual ordering.
  • Hiding of duplicates in various categories in main Documents page – for example, if a group of 10 duplicates is set as “key document”, only one duplicate will now be shown in the Key Documents category.
  • Improved notifications for when documents could not be added to a bundle.
  • Deleting a party automatically unlinks any linked email addresses.
  • Various bug-fixes.

April 2018 update

An interim update include some new features, improvements and fixes:

New features

  • Initial support for custom fields (allowing custom field data to be imported and displayed).
  • Option to ‘scale up’ small pages to A4 size in list bundles (useful when a document is smaller than A4, but you want it to appear as A4 for the purposes of stamping and compiling it in a list bundle).
  • Added extra columns to Export to Excel function.


  • Better performance when moving, hiding or deleting large numbers of documents (tens of thousands).
  • Better performance when importing discovery information.
  • Better performance for merging/splitting folders.
  • Various bug-fixes.

March 2018 update

We’ve been very busy in the past six-or-so months, adding loads of new features – many of which have come from our users. There are too many to list, but here are some highlights. We will also write about some of these in more detail later.

New major features

  • Keyboard mode for data entry and navigation on the Discovery tab. This is a long-awaited enhancement makes it easier and more efficient (less mouse clicks) to enter discovery information for a set of documents.
  • Enhanced email thread detection, for auto-detection of of possible email threads. This supplements LawFlow’s existing ability to detect “definitive” email threads, but allows for possible thread detection with PDF-version emails and emails from disparate systems.
  • An intelligent Discovery Review Checklist function to help identify potential errors or issues.
  • Identification of text duplicates” – these are documents where the text is identical, but the file is not. Previously, text duplicates were able to be detected via the “Similar Documents” feature, but this new feature provides specific handling for text duplicates.
  • Tool for quickly reviewing and deleting duplicate images.

Other improvements

  • On the Discovery tab, the system now prompts to create an author or recipient that doesn’t match an existing entry
  • The “Key Documents” category now shows only one instance of duplicate documents.
  • More accurate scores for detected possibly similar documents on the Related tab.
  • Re-order PDF function.
  • Bundle downloads that are interrupted (e.g. if a network interruption occurs, or a download is paused for some other reason) can now be resumed.
  • An additional link on the Document page shows attachments, or sibling attachments, of the current document.
  • Summary information about an attachment’s parent document is shown when viewing the attachment.
  • Improved functions for stripping attachments from parent emails.
  • Ability to manually order attachments.
  • Ability to manually set production numbers.
  • Improved “merge parties” function.
  • Ability to compare thread and possible-thread emails.
  • Tailored discovery categories in Excel list reports.
  • The Discovery tab now shows if assessed similar or possibly similar have been redacted.
  • Placeholders for empty (zero byte) documents – usually the result of an invalid or corrupted file – are now generated for bundles that happen to include such documents.
  • Mode to upload and merge PDFs.

Thank you as always to our valued users for your suggestions and feedback.

October 2017 update

New features in this update

  • Added the ability to import document “Name”, “Description” and “Email subject” values from a worksheet.
  • The production number of a document can now be manually set.
  • Option to scale pages in a bundle down to A4 size. This is useful when a bundle includes a number of oversize documents, e.g. architectural drawings that are often in A3 size or larger.
  • Option to view “author” and “recipient” columns in a custom list
  • Option to include an ordinal number (a sequential counter number) on custom lists and bundle files


  • LawFlow now handles zips containing entries with very long file paths (such as those created by some document management systems). Previously, this was causing occasional problems because the file paths exceeded the maximum length allowed by an operating system.
  • When a document is deleted, it is now shown as ‘struck out’ on the current category being browsers (like hidden documents).

Thank you as always to our users for your suggestions and feedback.

September 2017 update

New features in this update

  • A function to bulk-set the name, description and key document fields of multiple documents at once.
  • The ability to upload a new file directly as an attachment of an existing document. This is useful if an existing document is missing an attachment. Once the attachment file is located, it can be uploaded and attached to its relevant parent document in one step.
  • The bulk-discovery page now allows setting the “estimated date” flag independently of setting the date fields.
  • An option to split a single PDF attachment into multiple attachments of the same parent. Previously, you could only split a PDF (attachment or standalone) into separate documents, or into attachments of the first split.
  • A tool to rotate multiple PDFs at once. This is useful where a set of documents have been scanned upside down or sideways, and you want to rotate them all to the correct orientation.
  • An option for generating a list with the unredacted version of any redacted document.
  • A function to “unlink” an issue from multiple documents at one time (to compliment the existing function for linking an issue to multiple documents).
  • The sign-up page now automatically creates accounts for users of registered firms. This is a convenient way for users from existing firms to instantly create their own accounts.
  • Support for XPS files.


  • Improved rendering and display of CSV files.
  • Excel spreadsheets now render cell comments in PDF versions.
  • Added an option in the File Types category for viewing documents with no extension (usually, these are corrupted or system files).
  • Improved performance when importing a large number of files extracted from a zip file.
  • Manually re-ordering a custom list now dynamically updates page numbers.

Thank you as always to our users for your suggestions and feedback.

New server and website

Due to strong growth (both in numbers of users and the size of discovery projects), we finally outgrew our previous hardware and have recently moved to a newer, faster and better server. In practical terms, this means that LawFlow project pages will load faster than ever (especially if you use the latest version of Chrome, Firefox or Edge). We continue to be hosted right here in New Zealand, at the international-grade Vocus data centre in Auckland.

We’ve also taken this occasion to refresh the home page and associated informational parts of our website. This will help us add more useful information and updates. We will continue to work on the site, so check back for updates.

You might have noticed that the informational website address is still, but when you log into a LawFlow project the address is This has allowed us to separate the “app” part of the system from the informational website, which provides more flexibility in how we setup our servers.

Thanks to all our customers for your ongoing support!

June 2017 update

We’ve been so busy adding new features, we haven’t had time to tell you about them!

Notable recent features include:

  • A white-out tool, allowing irrelevant/unwanted parts of a document to be “whited out”. A common scenario is removing unwanted email or fax headers.
  • An affidavit exhibit stamper, facilitating the easy stamping and numbering of affidavit exhibits.
  • Bookmarks can now be inserted in compiled PDFs.
  • The ability to rotate specific pages of a document (instead of all pages).
  • An option to include a table of document type codes in exported lists.
  • New “batch scan” function for handling very large, bulk-scanned sets of paper documents.
  • Improved handling of duplicates.
  • A function for comparing similar documents.
  • Option to add parent/child documents to those already in the tray.
  • A new “non-discovery documents” repository for holding other types of documents (e.g. pleadings).
  • Option to download documents with their original filenames.
  • Highlighting of search terms in PDF documents.
  • Improved reordering of documents on custom lists.
  • The ability to enter discovery data via Excel.
  • Function for setting/editing party codes for multiple parties at once.
  • Ability to add watermarks to list documents (e.g. to apply a “CONFIDENTIAL” watermark).
  • More details about the status of related documents on the Discovery tab.
  • The ability to enter more information when splitting a PDF.
  • A way to scroll through PDFs one page at a time (instead of “continuous” scrolling).
  • Searching by number of pages.

Some of these are significant features that we will blog about separately in future.

First user survey results

We recently conducted our first-ever user survey, to find out what our users had to say about our LawFlow e-discovery system. We are very pleased to have received such positive feedback from our users. Comments include:

  • “I find Lawflow easy to use, but particularly appreciate the excellent service and assistance when I have a question/issue.”
  • “It is very intuitive to use.”
  • “Overall, a great tool. It is especially good that it is created to reflect the High Court Rules and documents remain in NZ based servers.”
  • “Very useful tool.”
  • “Excellent system and very responsible support system. Have recommended it to others.”
  • “Very good, great support and does its job.”
  • “Good software.”
  • “Its a great time saving tool.”
  • “Software works well. Useful when working in a group.”

We also asked how LawFlow compared to other e-discovery systems. Many of our users have tried other systems (particularly Summation) but found them complicated, expensive and hard to use. Here’s how our users compared LawFlow to other systems:

  • “It is proving to be much better than Summation.”
  • “Really good, a lot more user friendly.”
  • “Much more user friendly.”
  • “Service is much better.”
  • “Much less cumbersome and easily imported documents.”
  • “Incredibly easier to use.”

We also received a number of great ideas for new/improved features. We really value that feedback as we continue to improve and extend LawFlow.

Thank you to everyone who participated in the survey. If you have any comments, ideas, feedback or questions, please contact us.

December 2015 update

We have rolled out our latest update to LawFlow with a number of enhancements and improvements.

Combine PDFs

A user-requested feature included in this update is the ability to combine two or more PDF documents. This is useful when what is in substance a single document has been split into two or more PDFs, all being regarded by LawFlow as separate documents. This new feature allows you to conveniently combine two or more separate PDFs into a single PDF.

Other changes

  • Ability to manually set the starting page number for stamping PDF bundles.
  • Ability to browse file types by repository, as well as for the whole project.
  • Ability to browse tagged documents by repository, as well as for the whole project.
  • Performance improvements.

Coming in 2016…

While LawFlow already has a comprehensive User Guide, one area that we will be working hard on over summer is to convert the User Guide (currently available only as a PDF) into online help. This will make it easier to access help & tips for a particular feature or task directly within a LawFlow project. It will also make it easier to keep the online help up-to-date as we continue to improve and enhance LawFlow. We plan to retain the User Guide as a standalone resource, too.

Thank you to our users for all of your great support during 2015 as we continue our mission to provide the best e-discovery solution for New Zealand lawyers, designed and developed right here in New Zealand.

November 2015 update

We have rolled out two updates this month, adding a number of new features, performance improvements, and fixes.

Performance improvements

To keep up with the rapidly growing usage of LawFlow by New Zealand firms, we have made some behind-the-scenes performance improvements. These are aimed at improving overall performance and keeping the system ‘snappy’, especially when browsing documents. We have also ironed out some bottlenecks that could arise at peak times.

As always, for best performance you should use a high-speed network connection and a modern browser. If you are browsing PDF documents in particular, we recommend Google Chrome or Firefox over Internet Explorer, because Chrome and Firefox have built-in PDF viewers which are often faster and more stable than using a PDF plug-in with Internet Explorer.

We find Google Chrome is usually the fastest, but different options may work for you.

Multi-level discovery lists

LawFlow now supports multi-level (subgrouped) discovery lists. This allows discovery lists to be sub-divided into multiple levels or subgroups, e.g.:

  • ABC.001 … ABC.025
  • ABC.UnitA.001 … ABC.UnitA.007
  • ABC.UnitB.001 .. ABC.UnitB.015
  • Etc.

While you could always create this structure manually, the latest update makes this a built-in feature.

Automatic date extraction from scanned PDFs & other documents

LawFlow has always been able to extract dates from native emails (e.g. emails extracted from PST files and  .MSG and .EML files), and document properties (subject to file compatibility). However, it could not do this for scanned documents where the structure and internal data of the native had been lost.

LawFlow now attempts to extract the date from scanned PDFs (after OCR-ing the PDFs, if necessary). While this is always subject to OCR capabilities and is not as effective as reading the date from native email files, it attempts to extracts identified dates which can be a useful time-saver. Of course, extracted dates can be changed if necessary.

Other improvements

  • Better identification of privileged & confidential documents (documents set as privileged or confidential now display this information more prominently)
  • Improved highlighting of search terms in results
  • Boolean search operators (‘and’, ‘or’, ‘not’) can now be lower case or upper case
  • Improved extraction of text from PDFs with columns and other non-linear layout
  • More ways to tag groups of documents
  • Ability to browse documents by date where the documents have partial dates, and custom dates
  • Easy way to switch between discovery list bundle download and report generation
  • Ability to upload documents with non-Windows-compatible filenames (e.g. some filenames that are valid on Macs are invalid on Windows PCs)

As always, thanks to our users for providing feedback and ideas. As the users who are carrying out discovery, we welcome your thoughts on how we can continue to improve LawFlow to make your process more efficient and effective.